Phone Mobile Hotspot and Internet Provider Information

Phone Mobile Hotspot and Internet Provider Information

This will serve to provide a brief overview of how certain mobile devices may be used as a hotspot for computers and tablets. It will also provide information on how a mobile hotspot device may be obtained from certain providers as well as low cost internet options for qualifying households.

This document is being provided for informational purposes only to provide assistance with the usage of phone and mobile hotspot devices. The School District of Lee County does not endorse or sponsor any of the companies or information contained within this document or on the following websites. Thus, the School District of Lee County is not responsible for, and expressly disclaims, liability for providing the information in this document. This shall include all claims for damages of any sort or kind arising out of the use, reference, or reliance on the information being provided herein, inclusive of any external site. Although this document may include links providing direct access to internet resources, including web sites, it is not responsible for the accuracy or content of information contained in these sites, and it is expressly understood that (a) such information and its content does not belong to The School District of Lee County; and (b) the decision to use such an external site for information purpose is being made voluntarily based on the user’s own unique inquiries.

General Links for Phone information to turn Mobile Hotspot on

Device specific instructions and videos

  • Select / confirm device type, scroll down to connectivity for the device specific instructions on turning on mobile hotspot

Mobile Hotspot Instructions and Frequently Asked Questions (FAQ) per Carrier (existing device)

General information for purchasing Hotspots from Carriers

  • AT&T
    • 1 (800) 331-0500 - Sales (IVR system, say Sales when prompted)
  • Sprint
    • 1 (866 )275-1411 - Sales
  • T-Mobile
    • 1 (800) 866-2453 - Sales
  • Verizon
    • 1 (800) 256-4646 - Sales

Affordable internet options for qualifying households

Internet Essentials from Comcast or https://www.internetessentials.com/covid19

As the country deals with the effects of the Coronavirus (COVID-19), Comcast is taking immediate steps to help connect more low-income families to the Internet at home. Effective Monday, March 16, 2020, new Internet Essentials customers will receive two free months of Internet service. We are also increasing the speed of the program to 25 Mbps downloads, and 3 Mbps uploads for all new and existing customers.

After your first two free months expire, you can either cancel the service (which you can do at any time) or keep it as a regular paying Internet Essentials customer. You will receive an easy to use self-install-kit that includes a cable modem (to receive service at your home) with a WiFi router (to connect your devices without wires). There is no term contract or credit check and no shipping fee for equipment.

Lifeline from CenturyLink

CenturyLink's Lifeline service provides access to voice, emergency and operator services, directory assistance and toll limitation for qualifying low-income consumers.

Unlimited local usage within CenturyLink's defined local calling areas is provided as part of the plan. Additional charges may apply for expanded local calling options.

Long-distance charges may apply.

Customers can also apply the discounts to their qualifying broadband that meets the Lifeline requirements.

Only one Lifeline discount is allowed per household.